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b0ne5's avatar
b0ne5
New Contributor
9 months ago

Sign in to Amazon using passkey and QR code

I'm trying to sign into Amazon on my work laptop, which sadly doesn't have 1Password installed. When I click the 'sign in with passkey' option it presents me with a Windows Security dialogue box ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
9 months ago

Hello b0ne5! 👋

I'm sorry that you're having trouble signing in using a passkey stored in 1Password on your iPhone. To sign in using a passkey via QR code, you'll need to first make sure that Password AutoFill is setup to work with 1Password on your iPhone. Try these steps on your iPhone:

  1. On the Home screen, tap Settings.
  2. Tap Passwords > Password Options.
  3. Turn on AutoFill Passwords and Passkeys.
  4. Select 1Password and turn off any other password manager, including iCloud Keychain.

Then try to scan the QR code using the camera app on your iPhone again. If that doesn't work then can you tell me what version of 1Password and iOS you're using on your iPhone?

-Dave