Forum Discussion

Former Member's avatar
Former Member
3 years ago

"sign in with..." popup never goes away

  • https://1password.community/discussion/135609/sign-in-with#latest

this is a great feature IMO, thanks.

However, the popup appears even if I'm already logged into the page (like after restarting browser), and never goes away, even if I log out/into the web app again.

This is extremely inconvenient as it obscures all text and menu items that appear on the top right hand side of the page:

This specific example is for an app that uses github OAuth, but I guess this applies everywhere?

  1. What's needed for the popup to disappear?
  2. If not, is it possible to disable this feature per URL or website?

1Password Version: Not Provided
Extension Version: 2.5.1
OS Version: FreeBSD 14.0-CURRENT
Browser: Firefox 109

browser extension

5 Replies

Sort By
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @skunkworks

    Thanks. We have your submission. Someone from the team will be with you as soon as possible.

    ref: CHM-42556-717

  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @skunkwerks,

    Can you send over a link to a website you are experiencing this on so I can try to replicate the behaviour?

    Feel free to send this in an email to support+forum@1password.com with a link to this thread.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • Former Member's avatar
    Former Member
    3 years ago

    actually it happens on any website I use this with. I can send the URL over private message.

  • Former Member's avatar
    Former Member
    3 years ago

    Hey @skunkwerks!

    the popup appears even if I'm already logged into the page (like after restarting browser), and never goes away, even if I log out/into the web app again.
    This specific example is for an app that uses github OAuth, but I guess this applies everywhere?

    This definitely doesn't sound right at all. What website are you seeing this on?

    What's needed for the popup to disappear?

    If you can let us know which website you're seeing this on, we can take a look and potentially report the issue to our devs.

    If not, is it possible to disable this feature per URL or website?

    This is not yet possible, but we do have a feature request for it. Did you want us to add your voice to that request?