Forum Discussion

amswitzer's avatar
amswitzer
Occasional Contributor
3 years ago

Sign in with Google not completely activating

On the YNAB website (https://app.youneedabudget.com/users/authentication), the abililty to sign in using Google isn't complete. Notice that the buttons are greyed-out and can't be used. To resolve t...
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steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey amswitzer,

I'm sorry for the delay!

Can you try going to the YNAB sign in page and manually click the 'Continue with Google' button to sign in and select your Google account and then see if you can use the 'Save item' prompt. If this is successful can you then try to sign in again and see if those buttons are still greyed out?

As for the two items, interestingly I notice I have exactly the same (I am also a YNAB user). It looks like a separate item may have been created when signing into the YNAB app on my phone. After confirming the information within the two items was identical (please be sure to check this) I have deleted the item titled app.youneedabudget.com and can still successfully sign in to the iOS app and on the website.

Let me know how you get on!