Forum Discussion

Former Member

3 years ago

Since update I can't anymore login at once for multiple accounts

Hi! Before the last update was released, I have logged in only with the PW for my business account, and my personal (private) account was unlocked at the same time. Now I have to unlock each sa...

windows

AliH1P

1Password Team

3 years ago

Hey @swissbird, thanks for reaching out.

I understand since installing 1Password 8 you're required to unlock each of your accounts separately. This is the expected behaviour as 1Password 8 will only unlock multiple accounts if they share the same account password. If you'd like to unlock your business and personal account at the same time, I would recommend setting the same account password for both accounts.

If you're interested in the details surrounding this change, check out this post by a member of our security team: https://1password.community/discussion/comment/608291/#Comment_608291

I hope that helps. Let me know if you have any questions!

Ali

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update I can't anymore login at once for multiple accounts","id":"message:142887","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:142887"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:142887"},"body@stripHtml({\"truncateLength\":200})":" Hi! \n\n Before the last update was released, I have logged in only with the PW for my business account, and my personal (private) account was unlocked at the same time. \n\n Now I have to unlock each sa...","body@stringLength":"518","rawBody":"

Hi!

\n\n

Before the last update was released, I have logged in only with the PW for my business account, and my personal (private) account was unlocked at the same time.

\n\n

Now I have to unlock each safe separately. Where I can find the settings to change this like before?

\n\n

The effected PC runs on Windows.

\n\n

Thanks!

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

\n","kudosSumWeight":0,"postTime":"2022-08-03T05:50:04.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:142887_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":46},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi!

\n\n

Before the last update was released, I have logged in only with the PW for my business account, and my personal (private) account was unlocked at the same time.

\n\n

Now I have to unlock each safe separately. Where I can find the settings to change this like before?

\n\n

The effected PC runs on Windows.

\n\n

Thanks!

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

"},"Conversation:conversation:142887":{"__typename":"Conversation","id":"conversation:142887","solved":false,"topic":{"__ref":"ForumTopicMessage:message:142887"},"lastPostingActivityTime":"2022-09-12T11:06:07.000-07:00","lastPostTime":"2022-09-12T11:06:07.000-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:142887":{"__typename":"ModerationData","id":"moderation_data:142887","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:142887_1":{"__typename":"Revision","id":"revision:142887_1","lastEditTime":"2022-08-03T05:50:04.000-07:00"},"ForumReplyMessage:message:142888":{"__typename":"ForumReplyMessage","id":"message:142888","conversation":{"__ref":"Conversation:conversation:142887"},"author":{"__ref":"User:user:17193"},"revisionNum":1,"uid":142888,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Since update I can't anymore login at once for multiple accounts","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:142888"},"parent":{"__ref":"ForumTopicMessage:message:142887"},"body":"

Hey @swissbird, thanks for reaching out.

\n\n

If you're interested in the details surrounding this change, check out this post by a member of our security team: https://1password.community/discussion/comment/608291/#Comment_608291

\n\n

I hope that helps. Let me know if you have any questions!

\n\n

Ali

","body@stringLength":"819","rawBody":"

Hey @swissbird, thanks for reaching out.

\n\n

If you're interested in the details surrounding this change, check out this post by a member of our security team: https://1password.community/discussion/comment/608291/#Comment_608291

\n\n

I hope that helps. Let me know if you have any questions!

\n\n

Ali

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