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Former Member
3 years agoSince upgrade to V8 Mac master password not working
Upgraded to v8 on a Mac (very difficult) now can not use master password to get into 1password. HELP.
it worked last night but not today.
1Password Version: v8
Extension Version: Not Prov...
1P_Tommy
Moderator
3 years ago@peteb
I suspect you might have had a standalone vault in 7. In 1Password 7 it could unlock with a different password than what you might use for 1Password.com. In 1Password 8 you'll unlock with the password you use to access 1Password.com. We'd like to help you get things going. Please email us using support@1password.com as Gabriele mentioned. Be sure to use the email address tied to the account in question.