Smart Password is being rejected on hdfcbank.com

Hey vishalsheth,

I apologise for the delay in getting back to you.

1Password prompts you to save the password prior to submitting the form incase of scenarios like the one you bumped into whereby the password isn't accepted by the website so you can generate and save a new password before it is saved by the website.

To save a Login item after successfully signing in requires a few things. To name one in particular, this would require arbitrarily capturing and maintaining data you've entered into fields as well as all the details of the page in the background, assuming you might want to save a login, as you navigate websites.

With that, currently the most efficient and least invasive way to ensure your Login items are secured by 1Password with all of the correct data is by offering to save a new item from within the fields being saved themselves. I understand that this may not seem like the most convenient method, we are always working to make improvements with your security being the main priority.

If you have any suggestions, I'd be happy to pass on your feedback to our product team for consideration in future updates. In addition, I'd be happy to discuss any of the issues you mention and flag these with the team.

I look forward to hearing from you.