Forum Discussion

PasswordSchmassword's avatar
PasswordSchmassword
Occasional Contributor
3 years ago

So much wasted time using 1Password - Video example attached

I have a love/.hare relationship with 1Password. It is so good at some things but so frustrating to use at a lot of the time. Wasted time and the refusal to implement folders when tags are horrible f...
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1P_Evon's avatar
1P_Evon
Icon for 1Password Team rank1Password Team
3 years ago

Hello PasswordSchmassword, thank you for contacting us. I'm sorry about the delay in response.

The issue you've described is not expected behaviour. I apologize for any interruption in your workflow caused by this.

Can you reproduce the issue and then email the following diagnostics addressed to mailto:support+forum@1password.com so we can take a closer look?

  • The extension console log: https://support.1password.com/cs/extension-console-log/
  • A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to the email message.

With your email please include:

  • A link to this thread: https://1password.community/discussion/137066
  • Your forum username: PasswordSchmassword

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further, PasswordSchmassword!