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mikesilva's avatar
mikesilva
Occasional Contributor
4 years ago

Sometimes web extensions do not load in Safari, including 1Password for Safari

After installing today's 8.6.0 Beta on macOS 12.2, the 1Password in Safari extension no longer loads in Safari. You can start the applet downloaded from the App Store (latest version available: 2.2.3), but it simply will not appear in the extensions preference in Safari.


1Password Version: 8.6.0
Extension Version: 2.2.3
OS Version: macOS 12.2

8 Replies

  • 1P_Ben's avatar
    1P_Ben
    Icon for 1Password Team rank1Password Team

    Hi ashleyk

    I've merged your thread with another one on the same subject. Please see above. :)

    Ben

  • ashleyk's avatar
    ashleyk
    New Contributor

    This has happened again overnight and become pretty tedious. I guess I'll have to contact the developer.

  • ashleyk's avatar
    ashleyk
    New Contributor

    OK I fixed it at least temporarily with this command in terminal after finding instructions at the Wipr website. This had also affected Eagle.

    /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app

  • ashleyk's avatar
    ashleyk
    New Contributor

    Very strangely this morning, I see that the 1Password extension in Safari has disappeared, and I don't mean disabled, but literally disappeared.
    The extension app is still there in the apps folder and I even reinstalled from the app store. When I go to preferences in Safari there is no sign of it and naturally there is no icon in the toolbar either, so it's completely unusable.

    Everything was fine, however I did upgrade to 12.2.1 last night and noticed this just now. Is there a way to fix this?

    Edit: I just noticed that one of the Wipr extensions called Wipr Extra is missing as well.


    1Password Version: 8.6
    Extension Version: 2.2.3
    OS Version: Monterey

  • mikesilva's avatar
    mikesilva
    Occasional Contributor

    This has to do with Apple’s Launch Services implementation and extension framework, so it will keep happening to users from time to time, until, Apple fixes their bug, likely after multiple extension developers lean on them to do so.

    Which with Apple's 'best in class' obtuse bug count avoidance engineering team, means you give them a bug with precise steps to reproduce, it languishes for weeks, then some Apple engineer replies to your bug clearly not having read it asking you to reproduce it even though they know they've implemented nothing to fix it. Because, hey, why should the world's largest tech company by market cap field an appropriately sized QA team, with an appropriately scoped test matrix, and a lab in which to reproduce bugs, when they can push that cost and bother back out on customers and third party developers.

    All that is to say, let's cut 1Password some slack on this, and feel free to hit Apple up with a support ticket when it happens.

  • r8ders2k's avatar
    r8ders2k
    Frequent Contributor

    This problem is back... The Github link works, kinda.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey mikesilva:

    Glad to hear you were able to find the cause. This is something we're indeed investigating, but the command provided would be the best bet for now. Be sure to get in touch if you need anything in the future!

    Jack