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Forum Discussion
KYAMA
20 hours agoNew Member
SourceNext license not activated / Support not responding
Hello, I purchased a 1Password Families license via SourceNext, but my account is still not activated. I have contacted support multiple times, but I only receive automated replies and no response ...
1P_Dave
Moderator
4 hours agoHello KYAMA! 👋
Thanks for bearing with us, and sorry for the delay in getting back to your support request. Our team handles tickets in chronological order, so submitting more than one doesn’t move things along any faster, in fact, it can create extra work for our team and slow the process down.
I’ve replied to your support request to get the process started. Since you already have an active support ticket, I’ll be closing this community thread now.
-Dave