Forum Discussion

chaoskcw's avatar
chaoskcw
Occasional Contributor
1 month ago

Specific Autofill Issue with Proton Mail and we browsers

Hi All my interactions work except for this one. The site is Protom Mail login, and the browser is safari although I have used brave too.  When I auto fill the password it adds  a display username ...
1password.com
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
1 month ago

Hello chaoskcw​! 👋

I'm sorry that you're running into an autofill issue on Proton Mail's website. I've just tested in Safari on my end and I'm unable to reproduce the same issue. Can you tell me the following:

  1. If you open your Login item for ProtonMail in the 1Password app, do you see any other password or custom fields aside from the default username and password field at the top of item?
  2. If you manually create a new Login item for Proton Mail with your correct credentials and fill the new Login item, does the same issue occur? 


I look forward to hearing from you.

-Dave