Forum Discussion

ATX87's avatar
ATX87
New Member
1 day ago

Spinning wheel

Added my new card info.  Now a spinning wheel of doom has been running for several minutes.

Trying to pay my bill.

1password.com

1 Reply

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    1 hour ago

    Hello ATX87​! 👋

    I'm sorry that you're unable to pay your bill because the 1Password.com website isn't responding. Can you try again in an Incognito or private window? 

    If you see the same issue there then I'd like to ask you to create and share a console log from your browser: Save a console log in your browser

    Attach the console log to an email message addressed to support@1password.com

    With your email please include:

    • A link to this thread: https://www.1password.community/discussions/1password/spinning-wheel/170845
    • Your forum username: ATX87


    You should receive an automated reply with a Support ID number.  Please post that number here.  Thanks very much!

    -Dave