Forum Discussion

Jamsk's avatar
Jamsk
Occasional Contributor
2 years ago

"Start here" prompts - long time user and cannot see a way to make them go away

We've been using 1Password since version 3. Latest update is showing "Start here" prompts in both the app and browser extensions. I can make Step 1 (tutorial) go away by clicking on it and then cl...
macos
mr_fixit's avatar
mr_fixit
New Contributor
2 years ago

Apologies for thread-jacking, but I have a very similar issue.

Long time user, family account. Click 1P extension icon in titlebar of browser window, popup's "start here" says I have 2 steps left. 'Add the browser extension' is the 1st step. Can't get rid of it.

But I've already added the browser extension, yes? Clicking 'Next' or radio button does nothing.

Restarting Safari didn't help, I think I have the latest versions of 1P and 1P4Safari.

Same thing happens in Chrome

macOS 14.7.1, Safari 18.1.1, 1Password for Mac 8.10.52 (81052025), Chrome 131.0.6778.86, 1Password browser extension version 8.10.52.25 (in both browsers)