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Forum Discussion
Solved
Still irregularly having trouble TouchID'ing the SSH key prompt
I setup SSH keys in my 1Password client for use on my macOS box - must've done it a year ago or more. I have SSH access setup to a variety of github repos (enterprise and cloud), and when I'm switchi...
The support team got back to me and confirmed that this is a known issue and that a fix is in the works, although there is no ETA for it yet.
cc MikeTheCanuck
Here's that elusive TouchID prompt I'm chasing.
I'm experiencing the same issue and reached the same conclusion:
I can only conclude that 1Password has some unique "interim" state for this TouchID prompt, and if I don't place my finger correctly before some other window gets focus, all is lost.
I've been wondering whether this is a UI bug or a security measure to avoid something akin to a key logger stealing the fingerprint or some other critical information, or something along those lines.
It would be good to get some feedback from the 1P team.
Yeah, I’d love to know if this is deliberate. I can understand that as an intentional move.
On the other hand, over the past year of experiencing this pretty regularly, what it’s conditioned me to do is to ALWAYS throw my finger down IMMEDIATELY when I see one of these prompts. I don’t even think “is this an expected prompt, that should follow the last action I just took - or should I be skeptical and evaluate whether this is a prompt I should authorise?”
I now reflexively authorize immediately so that the prompt doesn't get "blocked" by whatever causes this to happen.
In the security UX I build for my employer, I’m very cognisant of every decision point we ask users to interact with, and I try to never make a prompt or modal something that they’ll just reflexively say yes to. It opens the door for bad actors to throw a deceptive prompt that they’ll also allow.
