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Forum Discussion
Stop asking for my master password
I use a desktop computer at home. No one can get into my computer without my login credentials. Isn't there some way to stop 1Password from continually asking me for my master password? I have set Au...
1P_Gem
1Password Team
1Password TeamHi LionelBDyck, thanks for getting back to me! To confirm, after re-enabling Hello unlock and doing the initial unlock with your 1Password account password, if you manually lock the app, the next unlock isn't showing either a prompt for your Windows PIN or a Hello smiley face button to the right of the account password field?
If so, could you email in to support+forum@1password.com with a diagnostics report from 1Password, so we can look into this further?
With your email please include:
- A link to this thread: https://1password.community/discussion/146512/stop-asking-for-my-master-password#latest
- Your forum username:
LionelBDyck
Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!
