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Former Member
3 years agoStop locking 1Password browser extension
I find 1Password to be a great application and it has already added a lot to my productivity. There is one annoyance, however. In order to autofill credentials on web pages I am obliged to install th...
Former Member
3 years agoLet me repeat here my two last email answers. Here goes the first one:
Re: [#NRR-48275-438] Stop locking 1Password browser extension
sent Wed 2023-03-08 12:32
Hi,
My answers inline below:
• Do you use 1Password with any other browsers on your Mac? No. If so, do you have the same issues in those other browsers?
• Are the 1Password desktop app and your Edge browser both installed in your /Applications folder? Yes
• Do you have any other extensions installed in Edge? If so, what are they? Yes, uBlock Origin (uBlock Origin - Microsoft Edge Addons) **
• Could you disable the other extensions in Edge and see if that helps? **Have tried. No change.
• Do you have any anti-virus or anti-malware programs on your computer? No.
• Do you use a proxy or VPN? No.
Best regards,
Jerry
From: 1Password Support
Date: Wednesday, March 8, 2023 at 03:33
To: Hide My Email
Subject: Re: [#NRR-48275-438] Stop locking 1Password browser extension
Hi Jerry,
Thanks for sending that over. I did see some errors in both your extension console logs and diagnostics report. I have some follow-up questions:
• Do you use 1Password with any other browsers on your Mac? If so, do you have the same issues in those other browsers?
• Are the 1Password desktop app and your Edge browser both installed in your /Applications folder?
• Do you have any other extensions installed in Edge? If so, what are they?
• Could you disable the other extensions in Edge and see if that helps?
• Do you have any anti-virus or anti-malware programs on your computer?
• Do you use a proxy or VPN?
Once I get those details, I'll be able to assist further. I hope to hear from you again soon.
Sincerely,
Joy
Customer Support at 1Password
https://support.1password.com/