Forum Discussion

Former Member's avatar
Former Member
3 years ago

Stop locking 1Password browser extension

I find 1Password to be a great application and it has already added a lot to my productivity. There is one annoyance, however. In order to autofill credentials on web pages I am obliged to install th...
browser extension
Former Member's avatar
Former Member
3 years ago

...and here the last one:

Re: [#NRR-48275-438] Stop locking 1Password browser extension
sent Wed 2023-03-08 17:32

Hi,

No bother – on the contrary, I am grateful for your help.
The setting was already there:

What I notice now is that it says 2 items under the app name. Is that OK?

Best regards,
Jerry

From: 1Password Support
Date: Wednesday, March 8, 2023 at 16:19
To: Hide My Email
Subject: Re: [#NRR-48275-438] Stop locking 1Password browser extension

Hello Jerry,
Sorry to bother you with another email. Can you try the following steps to check an important detail that might cause the issue:
1. Click the Apple logo in the top-left corner.
2. Select System Settings.
3. Go to the General section.
4. Select Login items.
5. Under Allow in the Background section, make sure 1Password.app is enabled there.

Restart the browser and 1Password desktop app, then test it again and see if the connection issue is fixed. Let us know how it goes.
Best Regards,
Kevin Li
Customer Support @ 1Password
https://support.1password.com/