This is happening to me in Fedora 36 Silverblue, Gnome 42. I configured it to show up in the tray area (just like Bitwarden, for example). However, if I click the icon, I get the Gnome's settings user account window instead. Not only that. The icon only stays visible for around 10 seconds before vanishing. But, if I rigth-click the icon and click "Open 1Password" or "Open Quick Access" (before the icon dessapearing), both functions work and then the icon is gone again. Moreover, the icon stays in place if I keep the desktop app open. Once closed, the icon behaves as described. Hope this info is helpful.
1Password Version: 8.7.0 Extension Version: 2.3.2 OS Version: Linux Fedora 36 Silverblue
Hi @haiderh, we haven't found a definitive fix for this yet, although one person did report that switching to Silverblue 36 Beta resolved the issue for them - but we can't make any promises about this. If you'd like us to dig in in-depth, feel free to contact us at support+linux@1Password.com, too. Understanding more about your configuration and system specifics could help us improve our understanding of the issue (and we always appreciate it!).
Thanks @Boricua3! We appreciate the detail. I see that we've got an email conversation going as well, so further follow-ups from our team will happen over there to keep things tidy. 👍
Thank you @Boricua3, we have received your message and will follow up with you over there. Thank you once again for the detailed description of the issue you've provided here!
Ouch, that was embarrassing. Thanks for putting up with me and my inattentive handling multiple threads. I'll try to have a look myself or get one of my colleagues to do so. Hopefully we can get you an answer quickly.
No problem Mathieu_1P. I just sent the report. My only doubt was the username, so I used mine (Boricua3) instead of Ben_Singer. I hope I did the right thing. The support Id is [#KCD-56945-539]. By the way, I updated this morning to the latest version (80700049) and the issue remains.
My apologies @Boricua3 I somehow read your initial post as if 1Password continued running in the background with an invisible appindicator icon.
I really would like to understand what is behind the crash your are seeing. To that end, could I ask you to collect and submit a diagnostic report? From the computer that is exhibiting the issue:
Open 1Password.
Press Ctrl+, on your keyboard (or use the tripple dot menu to go into the settings).
Click Advanced in the new window that appears.
Click Send Diagnostics.
Click Reveal.
Attach the .1pdiagnostics file to an email message addressed to support+forum@1password.com.
I just updated to version 8.7.0 via Flatpak in my main workstation running Silverblue. Issues remain the same, although the tray icon seems a little bit more stable. I got one crash, but then I launched the app again and the icon remains in place for around an hour so far.
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tray icon behavior in Fedora Silverblue","id":"message:96599","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:96599"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:96599"},"body":"
This is happening to me in Fedora 36 Silverblue, Gnome 42. I configured it to show up in the tray area (just like Bitwarden, for example). However, if I click the icon, I get the Gnome's settings user account window instead. Not only that. The icon only stays visible for around 10 seconds before vanishing. But, if I rigth-click the icon and click \"Open 1Password\" or \"Open Quick Access\" (before the icon dessapearing), both functions work and then the icon is gone again. Moreover, the icon stays in place if I keep the desktop app open. Once closed, the icon behaves as described. Hope this info is helpful.
This is happening to me in Fedora 36 Silverblue, Gnome 42. I configured it to show up in the tray area (just like Bitwarden, for example). However, if I click the icon, I get the Gnome's settings user account window instead. Not only that. The icon only stays visible for around 10 seconds before vanishing. But, if I rigth-click the icon and click \"Open 1Password\" or \"Open Quick Access\" (before the icon dessapearing), both functions work and then the icon is gone again. Moreover, the icon stays in place if I keep the desktop app open. Once closed, the icon behaves as described. Hope this info is helpful.
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Strange tray icon behavior in Fedora Silverblue","moderationData":{"__ref":"ModerationData:moderation_data:96612"},"body":"
Hi @haiderh, we haven't found a definitive fix for this yet, although one person did report that switching to Silverblue 36 Beta resolved the issue for them - but we can't make any promises about this. If you'd like us to dig in in-depth, feel free to contact us at support+linux@1Password.com, too. Understanding more about your configuration and system specifics could help us improve our understanding of the issue (and we always appreciate it!).
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Hey, I've been having this exact same issue.
\n\n
Any updates from any other users? This appears like an application issue more than an OS/GNOME issue AFAIK.
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Thanks @Boricua3! We appreciate the detail. I see that we've got an email conversation going as well, so further follow-ups from our team will happen over there to keep things tidy. 👍
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No problem. Just in case, I switched from Wayland to Xorg and the behavior was the same.
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Thank you @Boricua3, we have received your message and will follow up with you over there. Thank you once again for the detailed description of the issue you've provided here!
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Thanks.
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Ouch, that was embarrassing. Thanks for putting up with me and my inattentive handling multiple threads. I'll try to have a look myself or get one of my colleagues to do so. Hopefully we can get you an answer quickly.
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No problem Mathieu_1P. I just sent the report. My only doubt was the username, so I used mine (Boricua3) instead of Ben_Singer. I hope I did the right thing. The support Id is [#KCD-56945-539]. By the way, I updated this morning to the latest version (80700049) and the issue remains.
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My apologies @Boricua3 I somehow read your initial post as if 1Password continued running in the background with an invisible appindicator icon.
\n\n
I really would like to understand what is behind the crash your are seeing. To that end, could I ask you to collect and submit a diagnostic report? From the computer that is exhibiting the issue:
\n\n
Open 1Password.\nPress Ctrl+, on your keyboard (or use the tripple dot menu to go into the settings).\nClick Advanced in the new window that appears.\nClick Send Diagnostics.\nClick Reveal.\nAttach the .1pdiagnostics file to an email message addressed to support+forum@1password.com.\n
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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I just updated to version 8.7.0 via Flatpak in my main workstation running Silverblue. Issues remain the same, although the tray icon seems a little bit more stable. I got one crash, but then I launched the app again and the icon remains in place for around an hour so far.
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