Forum Discussion
Show Favorites page on launch?
- 4 months ago
Hello fishnet37222​! 👋
Thanks for reaching out! The 1Password app will open to the last screen that you had open before you closed the app. So if you're viewing your favorites and you close 1Password and restart your device, then 1Password will re-open to your favorites.
If you'd like to quickly view your favorites, you might consider using Quick Access:
- Open Quick Access on your device using the appropriate keyboard shortcut: Get to know Quick Access
- Type in =favorite to see all of your favorites.
That being said, I'll let the team know that you'd like to see an option to always have the 1Password app open to favorites. Thank you for the feedback.-Dave
PB-47093431
Hi JWV,
Thanks for adding your suggestion! Just confirming that I've submitted it to be reviewed by the Product team so they can consider it for a future enhancement.
ref: PB-47498116
@verdurin
If you don't mind I'd like to ask you to try a set of instructions. If they don't help please email us a diagnostics report. Be sure to use the email address tied to the account in question.
--
- Turn off - 1Password > Preferences > Browser: Connect with 1Password in the browser
- Right-click on the browser toolbar icon and disable. Integrate with 1Password app. It's within the General tab.
- Quit the browser completely! A full quit, not a close or minimize to the dock.
- Quit 1Password. While looking at the main window (locked or unlocked)
- Press
Command
andQ
1Password should lock and close.
- Press
- Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock. 1Password should open locked. Unlock the app.
- Turn On - 1Password > Preferences > Browser: Connect with 1Password in the browser
- Open your browser.
- Right-click on the browser toolbar icon and enable. Integrate with 1Password app.
--
If needed and the above it not fruitful create a diagnostics report from your device:
- Open 1Password.
- Press command and comma. The 1Password preferences will open.
- Tap Advanced.
- Click Send Diagnostics.
- Click Reveal to locate the report in your downloads folder.
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.- Your forum username:
verdurin
A link to this thread:
https://1password.community/discussion/comment/672627/#Comment_672627
Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
- ondrejfuhrer3 years agoOccasional Contributor
Hello 1P_Dave
Here it is: [#QZP-39681-976]
The report will be in zip format. Please send the entire file.
Btw: Since 1Password 8 it's not in zip format any more, you probably should update your response template 🙂
I'm sorry that you're affected by the same issue. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com
.With your email please include:
- A link to this thread: https://1password.community/discussion/comment/671933/#Comment_671933
- Your forum username:
ondrejfuhrer
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
- ondrejfuhrer3 years agoOccasional Contributor
Any update on this?
I have the same issue that Kentzo reported. Currently on 8.9.13.