Support Arc Browser integration with 1Password 8

steph_giles - I recently had a chance to use the beta browser extension with Arc again and was really impressed with the user experience when my 1Password vault is locked. In short, whenever I need to enter credentials, I can see the 1Password icon in the credential field and when I click on it, I'm immediately given the opportunity to unlock my vault (in this case, using the fingerprint sensor on my Mac). I authenticate and then select the appropriate credential from the menu and I'm done!

The experience with the shipping version of the 1Password browser extension is less seamless. I navigate to a page where I need to enter credentials and I can see the 1Password icon in the field with a message that says I need to find the 1Password extension in my toolbar and unlock my vault. Once I find the extension (three dots menu upper right) and select the 1Password extension, I get a new 1Password window where I need to select the password field and enter my master password (also of note: no option to auth with Apple Watch like I can with the beta). Once that process is done, I select the original window where I was attempting to authenticate, click in the auth field and can now select the appropriate credential from the menu. In short - it's a much more tedious process.

Is my experience with the shipping version of the 1Password extension the expected behavior? If not, what am I doing wrong?

I'd be happy to make a video of my experience or provide any other information as necessary.

Alright, BitBot gave me the following support ID: [#UNF-71936-248]

Thanks for taking a look.

Hey @kocolosk,

Thank you for sharing this, I'm sorry for the disruption.

I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

• Save a console log for 1Password in your browser
• How to send a 1Password diagnostics report

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you.

Hi, I'm having a similar experience as cbseven here.

Arc 1.1.1
1Password 8.10.9
1Password Extension 2.13.0

I open and unlock the 1P app, and then open Arc. "Press the 1Password icon in your browsers toolbar to unlock" appears in the authentication field. If I do press the icon in the extensions area I need to use my password to unlock (no TouchID option).

1Password's BrowserSupport logs folder is filled with messages of the form


INFO 2023-07-31T15:19:33.574 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:165] Starting 1Password-BrowserSupport 8.10.9 production build no. 81009046.
INFO 2023-07-31T15:19:33.585 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/apple.rs:13] Verifying browser "file:/Users/$USER/Applications/Arc.app/Contents/MacOS/Arc"
ERROR 2023-07-31T15:19:33.586 main(ThreadId(1)) [swift] ProcessValidation.swift:92: codeSignature(for:) Failed to grab code signature for 3813 - status 100001
WARN 2023-07-31T15:19:33.586 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/browser_verification/apple.rs:31] Browser verification error: BrowserVerificationFail
ERROR 2023-07-31T15:19:33.590 main(ThreadId(1)) [1P:native-messaging/op-browser-support/src/main.rs:197] Browser support error: BrowserVerificationFail, happened in: native-messaging/op-browser-support/src/browser_verification/apple.rs:34
Additional error context: Browser process validation failed


Hey cbseven,

If you are seeing a message that says 'Press the 1Password icon in your browsers toolbar to unlock' this could be a sign that it is having a hard time connecting to your 1Password app. If you open and unlock your 1Password app and then open your Arc browser, is 1Password unlocked here?

1P_Tommy - thanks for that tip - CMD-E doesn't work for me, but the "..." icon is there and seems to be another route to my goal.

cbseven

If you press Command + E in Arc and then on the upper right-hand side click the 1Password icon does that help? Whoops looks like you're already there. Sorry about that.

steph_giles - actually, there seems to be a small behavior change between the 1Password beta and the latest stable release. With the beta, I was seeing the 1Password icon in my authentication fields, and if my 1Password vault was locked, I could click this icon to initiate the unlocking process. Now with the stable release, I'm prompted instead to click the toolbar icon to unlock my vault. In Arc, there is no toolbar icon, but I can achieve the same result by selecting 1Password from the Extensions menu.

Is this an intentional behavior change?

Thanks for the update @cbsteven.

Let us know if there is anything else we can help with at all.

steph_giles - I just went through the process of uninstalling the 1Password beta and installing the latest stable release plus the extension. All works as expected in Arc Version 0.112.0 (40064).