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Former Member's avatar
Former Member
3 years ago

Synch problems between windows app and chrome extension

I am new to 1Password, using the Chrome extension v2.5.1 and 1Password windows app v8.9.7.0. I am finding that if I change a site password using the app, the extension's data is not getting synched, and vise versa. Is there a way to force one or the other to refresh its copy of the vault? Until I get more comfortable with these tools and how to change a site's password, I have taken to copying the old and new pswds into a scratch text document, not ideal....

1Password Version: 8.9.7.0
_Extension Version: 2.5.1
_OS Version: Win 10 pro
Browser: Chrome 108.0.something
_Referrer: forum-search:https://1password.community/search?Search=Synch%20problems

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @maplegate62626,

    We would expect these changes to be pretty instant. However, you can force a sync by locking and unlocking your 1Password.

    If this is something you are seeing frequently there may be a deeper issue here, can you let me know if this is an ongoing problem?