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Forum Discussion
Former Member
3 years agoSystem crash caused by memory leak
Has anyone using the beta had their system just die on them due to "low memory"?
I found that 1Password was having a committed memory leak and was causing this on my system. Switching back to prod fixed the issue. Let me know if you guys are interested in debugging this issue
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
27 Replies
- MikeT
1Password Team
Hi folks,
We've just released 1Password for Windows 81009010 nightly build that should address the browser extension integration issues along with the memory leaks it may have been caused.
Please check for the nightly updates and let us know if it is working properly now for you.
- MikeT
1Password Team
That's great, thanks for the confirmation.
We're working on fixing the browser extension for the next nightly build.
- Former Member
The nightly build looks to have stopped the runaway memory use on my machine!
- MikeT
1Password Team
Hi folks,
We're still looking into this and having some difficulties in reproducing this.
However, we believe we fixed the memory leak. Could we ask if anyone affected to try the latest nightly build, 81009009, to see if it stops the memory leak? You can switch to the nightly build via the 1Password Settings > Advanced > Release Channel.
Once selected, go to About tab in Settings to check for an update.
It will not fix the issue with the browser extension yet, we're working on that right now.
- Former Member
I do not have any screenshots to back up my claim, because when it gets so bad that Windows explorer gets all wonky and won't let me take screenshots. However, I can also confirm I'm experiencing the memory leak in production channel on desktop version 8.10.8.
I seem to be able to run the Edge extension without issues though. I just cannot run the desktop app and it likes to auto-start on it's own.
- Former Member
Thanks OlivierP !
- OlivierPDedicated Contributor
Hello,
I don't know were to find it on the 1Password's website.
The 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).Procedure to rollback:
1- uninstall the current version
2- install using the 8.10.7 installer provided
3- go to Settings > Advanced then Uncheck the box for the automatic updates - Former Member
Where can we download the previous version to get this working again?
- Former Member
1P_Gem I'm seeing this in production channel as well.
How about 40GB of committed memory in less than 24 hours :)
I took some process explorer screenshots, and with all browsers closed and background processes killed, starting 1password and leaving it at the lock screen waiting for my passphrase, it consumes 4.536 MB more of Share Commit memory every 1 second.
Closing the desktop app releases the memory immediately.
Windows 10 22H2
1Password for Windows 8.10.8, 81008045 on PRODUCTION channelEdge extension 2.12.0 21200004, on STABLE channel (though generally not using Edge, no extension update offered)
Firefox extension 2.11.0 21100005, on STABLE channel (no update offered)
Chrome extension 2.12.0 21200004, on STABLE channel (no update offered) - OlivierPDedicated Contributor
Hello,
same with the problem reported https://1password.community/discussion/140493/1password-app-integration-broken-on-microsoft-edge-nightly-8-10-8-81008002#latest (1P app integration with the browser extension not working)
It has been ported to production.I did not test to see if a memory leak occurred on my PC but did you observed a problem with the browser extension being unlinked with the 1P app ?