Forum Discussion
Hello crablice! 👋
I'm sorry that 1Password in the browser stops working after you use it once. Since the browser extension and the desktop app communicate with each other and work together, I recommend that you upgrade to 1Password 8 as a first step in case this issue has already been fixed there: Upgrade to 1Password 8
1Password 7 is an older version that isn't supported anymore.
If you still experience the same issue after upgrading to 1Password 8 then I'd like to ask you to send in a console log when reproducing the issue:
Attach the file to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/144749/chrome-extention-on-mac
- Your forum username: crablice
- Please do not post the console log to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave