Forum Discussion

Former Member's avatar
Former Member
2 years ago

The 1password8 installer I downloaded to upgrade from 7 says it is corrupt. MacOS 13.3.1(a)

Downloaded it twice. Unzipped installer says it is corrupt. 1Password Version: Not Provided Extension Version: Not Provided OS Version: macOS 13.3.1(a) Browser:_ Firefos Referrer: for...
macos
GreyM1P's avatar
GreyM1P
Icon for 1Password Team rank1Password Team
2 years ago

Hi there @crp1pw

It'll be better to troubleshoot this directly with you, so send us an email at support+forum@1password.com and you'll receive an auto-reply from 🤖 BitBot. It will contain a conversation number, which looks like [#ABC-12345-123] – post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)

— Grey