Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

The app was not correctly configured and cannot access your Dropbox

Just upgraded from a Pixel 2 XL (Android 11) to a Pixel 6 Pro (Android 12) and I cant seem to connect to Dropbox to access my vault. I couldn't seem to find anything relevant on the forums or google ...
android
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @seanyc:

We're currently investigating this, and hope to have more information soon.

As a workaround, we've discovered that uninstalling Dropbox will result in the authorization flow using your web browser without issue, rather than the Dropbox app.

Let me know if that works, or if you're still running into trouble.

Jack