Forum Discussion

Former Member's avatar
Former Member
4 years ago

The app was not correctly configured and cannot access your Dropbox

Just upgraded from a Pixel 2 XL (Android 11) to a Pixel 6 Pro (Android 12) and I cant seem to connect to Dropbox to access my vault. I couldn't seem to find anything relevant on the forums or google ...
android
Former Member's avatar
Former Member
4 years ago

Hello,

i have the same issue.
My phone Samsung s21 ultra.
I have reinstall android 12 on the Samsung store because i have another problem.

I would like connect my 1p with my dropbox apps. dont work

I have follow:

Delete the Dropbox app from your phone.
Go to the Dropbox website and disconnect the 1Password for Android app: Settings > Connected Apps > 1Password for Android > Disconnect
Ensure that there's a spare device slot in your Dropbox account if you are using a free account: Settings > Security > Devices
Re-open 1Password for Android, relink your Dropbox account using your web browser.
After tapping Allow, do not exit Chrome or 1Password. Instead use the back button/gesture on your device to go back to the 1Password screen.

But don't work.
I have try with Firefox don't work.

Thank you for the help

Brian