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Forum Discussion
BlackMacX
3 years agoOccasional Contributor
"The database was terminated." error message in the browser
Starting this morning, whenever I attempted to login to the Safari extension, it appears to crash with the message that the database maybe corrupted as the connection was terminated (will get a image to upload when it happens again). This even after having done the following:
- Checked that I am using the current version of 1Password for Safari (v2.10.0)
- Am on the current most up to date version of Mac OS Ventura
- Quit and restarted both Safari and 1Password
Even with all this, I am still getting the message (via a lovely full Safari page background. :))
Anyone else have this issue? I will restart my Mac as well (an M1 Mac mini) and provide feedback; but this is the first time I have seen this type of issue with the Safari extension.
Any feedback would be appreciated.
Anthony
1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: 13.3.1
Browser:_ Safari
76 Replies
- Brian_McCloskeyNew Contributor
Is anyone from 1Password going to comment on this?
- Former Member
I have the same issue. Please investigate. This only started happening with the new version of 1password. Before that, all was fine. This is kind of annoying, since I am one of those people with 20 tabs open all the time and being forced to quit Safari means being taken out of the flow, potentially losing some information etc.
I made sure my settings matched the ones mentioned in the blog article but it still happens from time to time.
- Former Member
I think I will switch to LastPass now, I hear good stories about them.
- Brian_McCloskeyNew Contributor
I have been having the same issue as I regularly clear my browser history as a routine security measure. It is incredibly annoying to have this message every time and it is also seems unnecessary.
Sadly, 1 password has been becoming increasingly user-unfriendly in recent updates. - Former Member
I'm experiencing the https://support.1password.com/safari-database-terminated/. All. The. Time.
And I think it's baffling that a company that operates on the security industry is suggesting that their users shouldn't clean their browsing history as a workaround. Cleaning browser history from time to time is one key aspect of web security.
- Former Member
Same here, same problem, MacBook Pro 16 + Safari (MacOS Ventura)
everytime I clean the history on Safari I get this message
PLEASE let me know just one thing:
the database is really corrupted after I cleaned Safari history? I have more than 2000 password, so I cannot verify if everything is ok with each password recorded in 1Password, I just would like to be reassured that this message is not a real problem - k_alexanderNew Contributor
I have been experiencing the same issues for the last few days on Safari on Mac. I do not clear history or cookies, so the issue is not because of that action. Developers please address, as this is becoming more and more irritating.
- Former Member
I have been experiencing this same problem when I clear my history in safari. While it is helpful that 1Password has suggested ways to deal with this, they seem very cumbersome, especially if the items you are removing from history number in the hundreds, as is the case for me. Rather than taking these measures, I simply delete the 1password for safari download after clearing the history and then reinstall it. It seems, at least to me, a much simpler workaround. Hopefully, 1password can be fixed so that no workarounds are needed. I still love my 1password. Couldn't do without it, notwithstanding this little glitch.
- 1P_Dave
Moderator
@"Will Price" and @robkerr
It sounds like you're both running into a known issue where the "Database is terminated" error occurs on specific websites such as https://appstoreconnect.apple.com/. Our developers are aware of this issue and are investigating. I've added your reports to the internal work item open for the issue.
While our developers look into this, I recommend that you temporarily use a different browser to sign into https://appstoreconnect.apple.com/. I'm sorry for the trouble.
-Dave
ref: dev/core/core#21638
- Former Member
I'm experiencing the "database was terminated" message from the Safari plugin also. This only occurs on the appstoreconnect.apple.com site with Safari. I login with 1password inserting credentials, and when appstoreconnect redirects to the next page I get the error, and the extension is disabled from that point until safari is restarted.
1Password: 8.10.6
Safari: 16.4
MacOS 13.3.1(a)1Password for Safari working fine on other sites. Switched to Chrome to go to appstoreconnect, which feels wrong, but it works.