"The database was terminated." error message in the browser

Hi @Dub, thanks for reaching out!

The error message you're encountering is expected and will appear any time you clear the Safari history/cache. The following article explains why you're seeing this and what workarounds are available:

• If you see "The database was terminated" in Safari

Let us know if you have any further questions.

There is a really annoying bug in the latest version of 1Password:
Each and every timeI clear my browsing history (latest version of Safari, latest version of 1Password 8) a separate tab instantly opens with the following message:
"The Database was Terminated.
The database was unexpectedly terminated and may have become corrupt.
1Password in the browser was reinitialized on your behalf....
......."
This is very annoying.
I hope there is some workaround, but I am afraid this is a bug you need to fix,
Hope you can fix it soon.
Please let us know.
Thank you.

1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: 13.3.1
Browser:_ Safari

@ICULikeMac it's strange that you get this error message when using App Store Connect. Could you reproduce the behavior and then send us your extension console logs so that we can investigate further?

How to send your extension console logs: https://support.1password.com/cs/extension-console-log/

Attach the logs to an email message addressed to mailto:support+forum@1password.com. With your email please include:

• A link to this thread: https://1password.community/discussion/139629/1password-for-safari-extension-v2-10-0-database-error-termination#latest
• Your forum username: ICULikeMac

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

It's particularly bad when using App Store Connect (Apple Developer). Every time I go to press release this version, the DB message would appear and I would need to log back into Apple.

Happening to me as well for the last couple of days. Following for any solution. Let me know if you need more logs.

@VirtuaJustin

If that's the case please email us and let the team gather some logs from your device so we can better understand what's happening. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. VirtuaJustin
A link to this topic. https://1password.community/discussion/comment/684173/#Comment_684173

This will help us connect the dots as they say.

BlackMacX but I didn't clear my history. I feel like i got the alert today a few times just randomly.

@VirtuaJustin no, as per ag_tommy, the clearing of the history is the reason for the error message. Now, I feel this is a problem, in the situation I have, as I clear my history after browsing and before I quit Safari; but that act then causes the 1Password for Safari extension to issue the noted error. I think this a poorly designed; but cannot say more, as I am not a developer, just that I would think most users would clear their history before quitting Safari, so maybe to either let users know to expect that error or find a way to handle it.

But that is not your issue, you have the same issue I have and just remember, if you clear your history, and have logged into 1Password for Safari, that session, you may get said error message and just be aware that the cause is, most likely, your having cleared the history.

Thank you. You and all 1Password are great, both in the forum help you provide to users as well as, keeping this great product working wonderfully and our (keeping a jinx away) crucial information safe.

BlackMacX - so you are saying the fix it to just clear the Safari history? I've been running into this all day and can't stop to reboot everytime it happens. Thanks