Forum Discussion
"The database was terminated." error message in the browser
Starting this morning, whenever I attempted to login to the Safari extension, it appears to crash with the message that the database maybe corrupted as the connection was terminated (will get a image to upload when it happens again). This even after having done the following:
- Checked that I am using the current version of 1Password for Safari (v2.10.0)
- Am on the current most up to date version of Mac OS Ventura
- Quit and restarted both Safari and 1Password
Even with all this, I am still getting the message (via a lovely full Safari page background. :))
Anyone else have this issue? I will restart my Mac as well (an M1 Mac mini) and provide feedback; but this is the first time I have seen this type of issue with the Safari extension.
Any feedback would be appreciated.
Anthony
1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: 13.3.1
Browser:_ Safari
76 Replies
- 1P_Tommy
Moderator
The image is due to a new change where we added additional prompts for users. The cause in your instance was the Safari history reset. I would expect to see this message using those steps. We're working to improve on the wording. Apologies for any alarm.
- BlackMacXOccasional Contributor
Hi ag_tommy,
So, to answer your question, yes I do reset/clear my Safari History, just before I prepare to close/quit it. That said, the issue stopped happening yesterday after I rebooted my Mac mini; but has started again this morning (see attached image). The message is new and not what the extension previously did.
I do also have to say, that this morning, before the issue started to present again (it only just did, as of ~7:30am PDT, not prior to this), it hadn't, even when I closed and cleared my History earlier today.
Additionally, and this is to just bolster things for your information, as per the image suggestion, I have not changed my 1Password settings in weeks, so the suggestion, in the image, to check them, would suggest the extension's functions have changed. I will admit, I rarely use the extension directly, as I find it often crashes and/or doesn't work as seamlessly as one would assume/like. I have to open 1Password more often, as the 1P extension often cannot find/see all the entries/etc., in the 1P vaults (I know how to get it to see "everything" but it cannot always find them, so using 1P has become the default action I take, as it reduces said problems).
- 1P_Tommy
Moderator
@HuanterHillegas
Please see my message above to BlackMacX
- 1P_Tommy
Moderator
@balckmacx
Are you resetting the Safari history? Was this after the update to 1Password in the browser or random after having used it previously?
- BlackMacXOccasional Contributor
I will update all, after a full reboot of my Mac, the error seems to have gone away.
- Former Member
Same. Happening often for me since this AM.