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BlackMacX's avatar
BlackMacX
Occasional Contributor
3 years ago

"The database was terminated." error message in the browser

Starting this morning, whenever I attempted to login to the Safari extension, it appears to crash with the message that the database maybe corrupted as the connection was terminated (will get a image to upload when it happens again). This even after having done the following:

  1. Checked that I am using the current version of 1Password for Safari (v2.10.0)
  2. Am on the current most up to date version of Mac OS Ventura
  3. Quit and restarted both Safari and 1Password

Even with all this, I am still getting the message (via a lovely full Safari page background. :))

Anyone else have this issue? I will restart my Mac as well (an M1 Mac mini) and provide feedback; but this is the first time I have seen this type of issue with the Safari extension.

Any feedback would be appreciated.

Anthony


1Password Version: 8.10.4
Extension Version: 2.10.0
OS Version: 13.3.1
Browser:_ Safari

76 Replies

  • BlackMacX

    The image is due to a new change where we added additional prompts for users. The cause in your instance was the Safari history reset. I would expect to see this message using those steps. We're working to improve on the wording. Apologies for any alarm.

  • BlackMacX's avatar
    BlackMacX
    Occasional Contributor

    Hi ag_tommy,

    So, to answer your question, yes I do reset/clear my Safari History, just before I prepare to close/quit it. That said, the issue stopped happening yesterday after I rebooted my Mac mini; but has started again this morning (see attached image). The message is new and not what the extension previously did.

    I do also have to say, that this morning, before the issue started to present again (it only just did, as of ~7:30am PDT, not prior to this), it hadn't, even when I closed and cleared my History earlier today.

    Additionally, and this is to just bolster things for your information, as per the image suggestion, I have not changed my 1Password settings in weeks, so the suggestion, in the image, to check them, would suggest the extension's functions have changed. I will admit, I rarely use the extension directly, as I find it often crashes and/or doesn't work as seamlessly as one would assume/like. I have to open 1Password more often, as the 1P extension often cannot find/see all the entries/etc., in the 1P vaults (I know how to get it to see "everything" but it cannot always find them, so using 1P has become the default action I take, as it reduces said problems).

  • @HuanterHillegas

    Please see my message above to BlackMacX

  • @balckmacx

    Are you resetting the Safari history? Was this after the update to 1Password in the browser or random after having used it previously?

  • BlackMacX's avatar
    BlackMacX
    Occasional Contributor

    I will update all, after a full reboot of my Mac, the error seems to have gone away.

  • Former Member's avatar
    Former Member

    Same. Happening often for me since this AM.