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Forum Discussion
the exception unknown software exception occurred
When I open the 1Password app in Windows 10, I a dialog box with error appears:
The Exception unknown software exception (0xe06d7363) occurred in the application at location 0x000000007659B502
...
Jack_P_1P
1Password Team
1Password TeamHi desmax:
Sorry to hear you're running into trouble here. Since we'll need to take a closer look at what's going on here, I'd like to ask you to create a diagnostics report from your Windows PC:
Sending Diagnostics Reports (Windows)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/124896/the-exception-unknown-software-exception-occurred#latest
- Your forum username:
desmax
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
