Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

The export feature is not working since your latest version update.

I was able to export data on 3/7/22. On 3/8/22, after your latest version upgrade, the Export feature is grayed out and not working. Please advise.


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Referrer: forum-search:https://1password.community/search?Search=Export

5 Replies

  • 1P_PeterG's avatar
    1P_PeterG
    Icon for Community Manager rankCommunity Manager

    Hi @klapointe18 - it's good to know that this is now working for you. Do let us know if you notice any further issues or discrepancies - we'll be happy to investigate. πŸ‘

  • Anonymous's avatar
    Anonymous

    It's working now! Not sure what I did differently but I'll take it. Thanks for your help.

  • DenalB's avatar
    DenalB
    Super Contributor

    Ok. Maybe this is something that is improved in the latest beta build.

    But there is only one production build released on February 7, 2022. So, if you are still on this release, there shouldn't be a change here. πŸ€”

  • Anonymous's avatar
    Anonymous

    I'm on Windows 8.5; 80500121, on PRODUCTION channel. I'm a new user and just installed on 3/07 and the export was working for me on that day.

  • DenalB's avatar
    DenalB
    Super Contributor

    Hi @klapointe18 !

    What version are you using? I'm using beta build 8.6.0-68 on Windows 11.

    After clicking the 3 dots, I'm able to select "Export" and the account.

    Here I'm able to export my data.