Forum Discussion

Former Member's avatar
Former Member
4 years ago

The extension disappeared from Safari after update of the main 1Password app

Hello community, Safari extension stopped working while showing the never-ending progress indicator. At that moment, the main program showed that the app update would be installed after restarting...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
4 years ago

Hi @phatsac,

I'm sorry for the trouble.

I would start by checking you are running the latest version of 1Password 8 for Mac.

The troubleshooting option is within the 1Password 8 app not the browser. Once you have opened the app your should then be able to follow the steps provided above: Menu bar > Help > Troubleshooting > Fix missing Safari Extension.

I hope this helps!