Forum Discussion
The iOS Safari extension crashes our web app
Hello,
several users have reported that they encounter a full crash (meaning our catch-all error component is displayed instead of the document) in our webapp, grid.is, when opening GRID document ...
1P_Dave
Moderator
ModeratorHello gthb! 👋
Thank you for reaching out, the team would certainly like to investigate this further. I'd like to ask you to reproduce the issue using 1Password for iOS 8.10.44 and then create a diagnostics report from the device that you used to reproduce the issue:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/148015/the-ios-safari-extension-crashes-our-web-app
- Your forum username:
gthb - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
