Forum Discussion

Former Member

4 years ago

The Key Function: "Up + Command + X" is not working.

When I have to input my username and password to access some subscriptions 1Password asks me to "Press (Up + Command + X) to unlock 1Password". Keep in mind I have already saved my username and password for all my subscriptions. I am also logged into my 1Password account on my Mac. I try pressing these keys multiple times but nothing happens. I end up having to manually enter my username and then copy/paste my password from my 1Password vault. Please help! I'm not sure if there is something wrong with my OS, 1Password, or just user error. Thanks!

1Password Version: 7.9.2
Extension Version: 2.2.3
OS Version: MacOS 10.13.6

betas

1 Reply

1P_Tommy
Moderator
4 years ago
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@kroche

Please use Shift + Command + X. That should get you going. :chuffed: Not to worry this one has gotten a lot of us at one time or another. Whistles slowly. ;) Welcome to the community!

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Key Function: \"Up + Command + X\" is not working.","id":"message:105963","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:105963","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:105963"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:105963"},"body":"

When I have to input my username and password to access some subscriptions 1Password asks me to \"Press (Up + Command + X) to unlock 1Password\". Keep in mind I have already saved my username and password for all my subscriptions. I am also logged into my 1Password account on my Mac. I try pressing these keys multiple times but nothing happens. I end up having to manually enter my username and then copy/paste my password from my 1Password vault. Please help! I'm not sure if there is something wrong with my OS, 1Password, or just user error. Thanks!

\n\n

1Password Version: 7.9.2
\nExtension Version: 2.2.3
\nOS Version: MacOS 10.13.6

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\n\n

1Password Version: 7.9.2
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The Key Function: \"Up + Command + X\" is not working.","moderationData":{"__ref":"ModerationData:moderation_data:105964"},"body":"

@kroche

\n\n

Please use Shift + Command + X. That should get you going. :chuffed: Not to worry this one has gotten a lot of us at one time or another. Whistles slowly. ;) Welcome to the community!

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