Forum Discussion

Former Member's avatar
Former Member
2 years ago

The vault does not show website password changes. Shows old passwords.

I changed password in websites and they do not show as changed in the vault. Old passwords still show on those websites. What should I do? 1Password Version: Not Provided Extension Version: ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey @bhbum,

It sounds like you may be running into some syncing issues. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!