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Former Member's avatar
Former Member
3 years ago

There appears to be no way to submit a proper bug report via browser extension.

First I google "1password bug report".

There are NO instructions for how to submit a bug report from a browser extension:
https://support.1password.com/diagnostics/

...eventually... I discovered THIS:
https://cln.sh/f1Yxt0ywr6LJGhjDSvv0

THIS OPTION IS WAY TOO HIDDEN!

There should be an option readily discoverable in the main extension ui:
https://cln.sh/rc0y7fq4cv82zm5lB2tJ

1Password Version: Not Provided
Extension Version: 2.6.0
OS Version: 13.2 (22D49)
Browser:_ Chrome

browser extension

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  • steph_giles's avatar
    steph_giles
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @devinrhode2,

    Thank you for your feedback, I can see where you are coming from. I have passed your suggestion on to our team to make it easier to raise a support request from 1Password in the browser.

    In the meantime, was there anything else we can help with at all?

    ref: PB-30747750

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First I google \"1password bug report\".

\n\n

There are NO instructions for how to submit a bug report from a browser extension:
\nhttps://support.1password.com/diagnostics/

\n\n

...eventually... I discovered THIS:
\nhttps://cln.sh/f1Yxt0ywr6LJGhjDSvv0

\n\n

THIS OPTION IS WAY TOO HIDDEN!

\n\n

There should be an option readily discoverable in the main extension ui:
\nhttps://cln.sh/rc0y7fq4cv82zm5lB2tJ

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 2.6.0
\nOS Version: 13.2 (22D49)
\nBrowser:_ Chrome

","body@stringLength":"593","rawBody":"

First I google \"1password bug report\".

\n\n

There are NO instructions for how to submit a bug report from a browser extension:
\nhttps://support.1password.com/diagnostics/

\n\n

...eventually... I discovered THIS:
\nhttps://cln.sh/f1Yxt0ywr6LJGhjDSvv0

\n\n

THIS OPTION IS WAY TOO HIDDEN!

\n\n

There should be an option readily discoverable in the main extension ui:
\nhttps://cln.sh/rc0y7fq4cv82zm5lB2tJ

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: 2.6.0
\nOS Version: 13.2 (22D49)
\nBrowser:_ Chrome

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There appears to be no way to submit a proper bug report via browser extension.","moderationData":{"__ref":"ModerationData:moderation_data:99427"},"body":"

Hey @devinrhode2,

\n\n

Thank you for your feedback, I can see where you are coming from. I have passed your suggestion on to our team to make it easier to raise a support request from 1Password in the browser.

\n\n

In the meantime, was there anything else we can help with at all?

\n\n

ref: PB-30747750

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