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Forum Discussion
jasimon9
12 months agoSuper Contributor
Timeout function not working as expected
My 1Password locks up pretty frequently. Here are my settings:
1P locks up in about an hour. I don't know why this is happening.
1Password Version: 8.10.40
Extension Version: 2.27.1
OS Version: 13.6
Browser: Chrome
4 Replies
- 1P_Dave
Moderator
Thank you for posting the Support ID, I see that my colleague has already sent you a reply. Please continue the conversation there.
To prevent duplication of efforts, I've closed this thread. š
-Dave
ref: MQH-52825-788
- jasimon9Super Contributor
Here is the ticket number from BitBot: MQH-52825-788
- jasimon9Super Contributor
I thought I posed a reply here but don't see it.
In short that setting is always set. I have sent email to the address. Will post again when I get a reply.
- GreyM1P
1Password Team
Hi there jasimon9
Can you check if "Keep 1Password in the menu bar" is checked in Settings > General?
If it isn't, then 1Password will lock when you quit it, so I want to rule that out.
If it is, and it's still seemingly locking prematurely, send us an email at
support+forum@1password.com
and you'll receive an auto-reply from š¤ BitBot. It will contain a conversation number, which looks like[#ABC-12345-123]
ā post that here and I'll be able to make sure your message goes to the right team. I look forward to hearing from you. :)ā Grey