TOUCH ID - anyone else finding the 1PW Mac implementation arcane and inconsistent?

Hello @persona! 👋

I'm sorry for the confusion. You can choose how often 1Password locks by changing your auto-lock settings: How to set 1Password to lock automatically

If you turn off auto-lock then 1Password will stay unlocked unless a few specific conditions are triggered, such as restarting your Mac.

You can also choose how often your account password is required by following these steps:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click Settings.
4. Click Security.
5. Change "Require Password" to the desired value.

Let me know if you have any questions. 🙂

-Dave

Hi Dave

Thanks for your swift response. I don't think this is the problem.

This is one example of the issue:

This necessitates either password entry or manually clicking on the fingerprint icon, then touching the TouchID button on the Mac. My assertion is that touching the TouchID button should automatically force access to 1PW.

Here, you can see how the security settings are already at their most permissive:

Thanks for your reply 1P_Dave and I agree with your process and outcome. If I follow it, it works as I would expect it to.
If 1Password gets locked, however (ie: because of idleness or you close and open the lid of your macbook) and you switch back to the main 1Password window, then it will present you with the normal login window without the Touch ID prompt on top of it. Then you have to click on the fingerprint icon to see the Touch ID prompt.
Is that happening on your end as well?
I am using 1Password for Mac 8.10.22 (81022040) on Mac OS 14.2

Thanks for looking in it.
Tom

1P_Dave
Indeed clicking works and appreciate you filing the issue with your dev team to make command-tab work as well.

Thanks!
Tom

I have just tried to change the Auto-lock setting, but this is disabled. Any ideas why?

@persona

Thank you for the reply. I'll respond below:

This necessitates either password entry or manually clicking on the fingerprint icon, then touching the TouchID button on the Mac. My assertion is that touching the TouchID button should automatically force access to 1PW.

Thanks for the screenshot. 1Password itself doesn't scan or have access to your fingerprint, when you click on the fingerprint icon the 1Password app will trigger the macOS Touch ID feature. macOS will then show the Touch ID prompt:

I'm not sure if apps can ask macOS to trigger the Touch ID feature without showing this prompt but I've filed a request with our development team to have them look into this further.

I have just tried to change the Auto-lock setting, but this is disabled. Any ideas why?

If 1Password for Mac is locked then Security settings can't be changed. Unlock 1Password first, then try changing your auto-lock settings. Let me know if that doesn't work. 🙂

-Dave

ref: dev/core/core#11000

1P_Dave I think what @persona means is that we have to click first on the fingerprint icon of 1password and then the popup shows to touch the touchid key. If touchid is enabled I would expect the popup to show right away and not having to make an extra click. In case touchid is not enough and the password required (ie after 30 days) it could show the standard "enter your password" field.
Might not seem like a big difference but it's quite annoying if you open 1password with spotlight or quicksilver, then you have to search your mouse cursor, click on the little fingerprint icon and then move your hand over to the touchid sensor.

Does that make sense?

I was searching and searching for a solution in settings but without success.

@TomsiNomsi

Thanks for the reply. When I open 1Password I see the Touch ID prompt appear right away, here are my steps:

1. Close 1Password's main window.
2. Right-click on the 1Password icon in the menu bar and click Lock.
3. Open Spotlight and search for 1Password. Open 1Password.

The Touch ID prompt appears right away. If you're following different steps then can you let me know what they are so that I can try to reproduce the issue? Can you also tell me which versions of the 1Password app and macOS you're using?

-Dave

@TomsiNomsi

Thank you for the reproduction steps. If 1Password is behind another window and I let it lock, you're right that I don't see the Touch ID prompt appear right away if I use Command-Tab to switch to 1Password. Is this how you're switching to 1Password as well?

If I instead click on the 1Password icon in the Dock to bring up the main 1Password window then the Touch ID prompt appears right away. I suggest using this workaround for now if you'd like the Touch ID prompt to appear right away.

I've filed an issue with our development team to have them look into this further to see if we can make any changes or improvements here. Thank you both for the report!

-Dave

ref: dev/core/core#26774

Thanks again for reporting the issue. 🙂

-Dave