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Forum Discussion
System
2 years agoSuper Contributor
Touch ID and Settings Reset
This discussion was created from comments split from: macOS Touch ID No Longer Working: "That Didn't Work".
1P_Dave
Moderator
2 years agoHello wizard86pz! 👋
I've merged your comments together so that I could respond to both of your posts in the same place.
I'm sorry that you're unable to turn on Apple Watch / Touch ID unlock and are running into a message that says that your settings have been reset. We recently released a new version of 1Password and have received reports that some users are having their settings reset and our development team is investigating.
I see that one of my colleagues was able to review the diagnostics report that you sent in and that they sent you a reply. Please continue the conversation there. To prevent duplication of efforts, I'll close this thread.
edit: If anyone else runs into a Settings Reset message then please see the explanation that I posted here: https://1password.community/discussion/comment/715748/#Comment_715748
-Dave
ref: ING-24959-256