Forum Discussion

jmb679's avatar
jmb679
Frequent Contributor
3 years ago

Touch ID for Mac - Opening 1PW after Launching or Locking?

Today I enabled Touch ID for 1PW on our MacBook Air. Two questions: Should 1PW always, without exception, present the "Touch ID or enter your password to allow this" option after Launching 1PW? Sam...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi jmb679 👋

Thanks for the updates, I'm glad to hear TouchID is working as expected now! To clarify, when you first launch the app you should see the TouchID prompt (the red fingerprint) but when the app is locked after it was already opened you'll need to click to invoke that same TouchID prompt. Let me know if you're seeing anything unexpected or have any questions!