Forum Discussion

jmb679's avatar
jmb679
Frequent Contributor
3 years ago

Touch ID for Mac - Opening 1PW after Launching or Locking?

Today I enabled Touch ID for 1PW on our MacBook Air. Two questions: Should 1PW always, without exception, present the "Touch ID or enter your password to allow this" option after Launching 1PW? Sam...
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jmb679's avatar
jmb679
Frequent Contributor
3 years ago

We have two macOS accounts on our MacBook Air. My Admin account now works fine with 1PW and Touch ID. However, I can’t get the other (Standard) account to work. The Touch ID check box on 1PW settings is grayed out.

I am also in contact with Tim G about this.