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Forum Discussion
Former Member
2 years agoTouch ID greyed out - forced to use master pwd
Noted that I'm not the only 1 on this forum, but the previous discussions went closed - same situation here:
My macbook is requiring me to sign in to 1password every time I use it. In fact In settings - Touch ID is greyed out to in between 2 week intervals of using a password. This used to work well but this new behavior has been going on for some time now (maybe latest version issue). I note there have been 2 issues on this forum right before me
Terri
1Password Version: 8.10.23
Extension Version: Not Provided
OS Version: MAC OS 14.1.2
Browser: Firefox
- Former Member
Solved, I guess for some reason Touch ID was no longer active on my Mac.
Re-activiting it solved it all - 1P_Dave
Moderator
@PieterD
I'm happy that you were able to resolve the issue. If you do see any other trouble then let us know and we can help further. 🙂
-Dave