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bear67512's avatar
bear67512
Occasional Contributor
2 years ago

Touch ID Greyed Out after fresh install of Sonoma.

Hi there, I have sought to remedy the said situation by turning all the touch ID functions off and on back again. The 1Password is greyed out in my Mac. I do not dare to reset my 1Password for fe...
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bear67512's avatar
bear67512
Occasional Contributor
2 years ago

Dear 1P_Dave

  1. Yes I can still use touch ID but not with 1PW.
  2. Can i confirm the steps to create the diagnostics report is via https://support.1password.com/diagnostics/?
  3. Can i confirm that the report generated is "1Password.....diagnostics" which is a file size less than 4MB?
  4. This is my first time sending the report so the email is: support+forum@1password.com (asking cause I am worried of sending the wrong email to the wrong account. Pardon me on this.
  5. Kind regards.