Forum Discussion
jenjohnson
9 months agoNew Contributor
Hi 1P_Dave - realized I didn't tag you, in case that was needed. I've repeated the suggested steps a few times and still not resolving the issue. Thanks.
In the last weeks touch ID is no longer available/working via the browser extension in Chrome on a MacBook Air, 2024. There is no option given for it, only for password entry. It was working great and then stopped. Now I need to enter my password all the time. The standalone app works perfectly with touch ID and with my Apple watch. I've uninstalled the browser extension and reinstalled, have also tried all steps listed here: https://1password.community/discussion/143609/touch-id-for-1password-chrome-extension-has-stopped-working
\n\n1Password Version: 8.10.40
\nExtension Version: 8.10.44.21
\nOS Version: macOS Sonoma 14.6.1
\nBrowser: Chrome 128.0.6613.84
In the last weeks touch ID is no longer available/working via the browser extension in Chrome on a MacBook Air, 2024. There is no option given for it, only for password entry. It was working great and then stopped. Now I need to enter my password all the time. The standalone app works perfectly with touch ID and with my Apple watch. I've uninstalled the browser extension and reinstalled, have also tried all steps listed here: https://1password.community/discussion/143609/touch-id-for-1password-chrome-extension-has-stopped-working
\n\n1Password Version: 8.10.40
\nExtension Version: 8.10.44.21
\nOS Version: macOS Sonoma 14.6.1
\nBrowser: Chrome 128.0.6613.84
Hi 1P_Dave - realized I didn't tag you, in case that was needed. I've repeated the suggested steps a few times and still not resolving the issue. Thanks.
","body@stringLength":"344","rawBody":"Hi