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mvconcepts's avatar
mvconcepts
New Contributor
2 years ago

Touch ID not working anymore

When I try to unlock 1Password via Touch ID on my MacBook Pro (14", M2 Max) running macOS Sonoma 14.5, I get a "That didn't work Check your password and try again." message. I've already tried : ...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello mvconcepts! 👋

I'm sorry that you're unable to use Touch ID to unlock 1Password on your Mac, thank you for sharing the troubleshooting that you've tried so far. The support team has received your diagnostics report and will send you a reply via email soon.

To prevent duplication of efforts, I'm closing this thread.

-Dave

ref: JNS-57677-968