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New Contributor

2 years ago

Touch ID not working on mac

I seem to be having the same issue described in this post (https://1password.community/discussion/147312/touch-id-not-working-on-mac?utm_source=community-search&utm_medium=organic-search&utm_term=tou...

macos

1P_Dave

Moderator

2 years ago

Hello forsythetony! 👋

I'm sorry for the late reply. Are you still unable to unlock 1Password using Touch ID? Can you update to the latest versions of both the desktop app and 1Password in the browser:

How to keep 1Password up to date
How to keep 1Password up to date in your browser

If you still run into issues after updating then let me know and I can help further. I look forward to hearing from you.

-Dave

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Touch ID not working on mac

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