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System's avatar
System
Super Contributor
3 years ago

Touch ID not working

This discussion was created from comments split from: Touch ID and Apple Watch are grey'ed out in 1Password settings.
Former Member's avatar
Former Member
3 years ago

I have a brand new MacBook Pro and am having the same problems as AMCarter3 and ryugoo. Touch ID works for everything else. Just can't figure out how to get the greyed out box in Password to be active so I can select it to activate Touch ID for 1Password. Based on the number of problems noted on this forum, it looks like 1Password has a problem. Looking forward to an update to 1Password soon. Thank you.
JKJerabek

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I have a brand new MacBook Pro and am having the same problems as AMCarter3 and ryugoo. Touch ID works for everything else. Just can't figure out how to get the greyed out box in Password to be active so I can select it to activate Touch ID for 1Password. Based on the number of problems noted on this forum, it looks like 1Password has a problem. Looking forward to an update to 1Password soon. Thank you.
\nJKJerabek

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I have a brand new MacBook Pro and am having the same problems as AMCarter3 and ryugoo. Touch ID works for everything else. Just can't figure out how to get the greyed out box in Password to be active so I can select it to activate Touch ID for 1Password. Based on the number of problems noted on this forum, it looks like 1Password has a problem. Looking forward to an update to 1Password soon. Thank you.
\nJKJerabek

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