Forum Discussion

elementalbear's avatar
elementalbear
New Contributor
2 years ago

Touch ID on macOS not working

I just recently reinstalled my MacOS and all software. After doing so, when I try to use Touch ID to unlock the app I get the "That didn't work" error as mentioned by others. If you try to unlock thr...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

elementalbear

Thank you for posting the Support ID, I see that one of my colleagues has already reached out to you via email.

Since we have another communications channel open, I'll close this thread. 🙂

-Dave

ref: XJD-41111-646