Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Touch ID prompt not focused

This discussion was created from comments split from: 1Password window take the focus and block the unlock via TouchID on latest MacOS.
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

pixelmachine

I'm sorry that you're seeing the same issue. Can you take a screenshot of your entire screen the next time that the issue occurs so that I can better understand the situation on your Mac? I can only reproduce the issue when the 1Password window is expanded to take up the entire screen like shown in Smith166's Youtube video or when 1Password is used in full screen mode.

Can you also tell me how you're opening the main window when the issue occurs? From the Dock, from the Applications folder, from the menu bar icon, etc...

I look forward to hearing from you.

-Dave