Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
TouchID in browser not working and desktop app unlock not syncing with browser
Whenever I try unlocking 1Password in my Brave browser, touchID isn't prompted at all. So I have to manually enter the password.
Not only this, but if I unlock 1Password from the Desktop app, it won't sync with Brave so I have to unlock it twice which is frustrating.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:https://1password.community/search?Search=TouchID%20in%20browser%20not%20working%20and%20desktop%20app%20unlock%20not%20syncing%20with%20browser
5 Replies
steph_giles1Password Team
@amaaneth, on behalf of Tommy you are most welcome.
- 1P_Tommy
Moderator
That's excellent news that the trouble disappeared campagnolo88.
I had the same issue and indeed it went away with 8.9.15
Hey @amaaneth, sorry about your experience with the extension in Brave. It's possible that you are running into a known issue that had severed the extension's connection to the app. The good news is that our developers have recently released a fix for this in 1Password 8.9.15. Could you check to see if you are running 1Password 8.9.15?
If you're running an older version of 1Password, please follow the steps below to update the app:
https://support.1password.com/update-1password/
After that, please restart your computer, open your Brave browser, and test things out. Let us know if you are still running into trouble!
