TouchID in browser not working and desktop app unlock not syncing with browser
Whenever I try unlocking 1Password in my Brave browser, touchID isn't prompted at all. So I have to manually enter the password.
Not only this, but if I unlock 1Password from the Desktop app, it won't sync with Brave so I have to unlock it twice which is frustrating.
1Password Version: Not Provided Extension Version: Not Provided OS Version: Not Provided
Browser:_ Not Provided Referrer: forum-search:https://1password.community/search?Search=TouchID%20in%20browser%20not%20working%20and%20desktop%20app%20unlock%20not%20syncing%20with%20browser
Hey @amaaneth, sorry about your experience with the extension in Brave. It's possible that you are running into a known issue that had severed the extension's connection to the app. The good news is that our developers have recently released a fix for this in 1Password 8.9.15. Could you check to see if you are running 1Password 8.9.15?
If you're running an older version of 1Password, please follow the steps below to update the app:
https://support.1password.com/update-1password/
After that, please restart your computer, open your Brave browser, and test things out. Let us know if you are still running into trouble!
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Whenever I try unlocking 1Password in my Brave browser, touchID isn't prompted at all. So I have to manually enter the password.
\n\n
Not only this, but if I unlock 1Password from the Desktop app, it won't sync with Brave so I have to unlock it twice which is frustrating.
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser:_ Not Provided \nReferrer: forum-search:https://1password.community/search?Search=TouchID%20in%20browser%20not%20working%20and%20desktop%20app%20unlock%20not%20syncing%20with%20browser
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Whenever I try unlocking 1Password in my Brave browser, touchID isn't prompted at all. So I have to manually enter the password.
\n\n
Not only this, but if I unlock 1Password from the Desktop app, it won't sync with Brave so I have to unlock it twice which is frustrating.
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@amaaneth, on behalf of Tommy you are most welcome.
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Yep it started working again. Thank you!
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That's excellent news that the trouble disappeared campagnolo88.
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I had the same issue and indeed it went away with 8.9.15
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Hey @amaaneth, sorry about your experience with the extension in Brave. It's possible that you are running into a known issue that had severed the extension's connection to the app. The good news is that our developers have recently released a fix for this in 1Password 8.9.15. Could you check to see if you are running 1Password 8.9.15?
\n\n
If you're running an older version of 1Password, please follow the steps below to update the app:
\n\n
https://support.1password.com/update-1password/
\n\n
After that, please restart your computer, open your Brave browser, and test things out. Let us know if you are still running into trouble!
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