Forum Discussion

Former Member

4 years ago

1Password 8 date and time formats

1Password 8 doesn't respect my date and time format settings: My preferences in Windows are: How to make 1Password to honor system settings? 1Password Version: 8.4.1 Exten...

browser extension

dandrestor

New Contributor

12 months ago

I also sent a diagnostics report to support, ticket no: LGN-67824-935

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on Mac doesn't work","id":"message:72058","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72058","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:8160"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:72058"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:72058"},"body@stripHtml({\"truncateLength\":200})":" Hello, \n\n I'm using 1password on my Mac and TouchID doesn't work. When I try to open Quick Access (using the shift-command-space shortcut), the system authentication popup appears prompting me to use...","body@stringLength":"1081","rawBody":"

Hello,

\n\n

I'm using 1password on my Mac and TouchID doesn't work. When I try to open Quick Access (using the shift-command-space shortcut), the system authentication popup appears prompting me to use my fingerprint. When I place the finger on the sensor, the popup disappears but Quick Access doesn't open. If I repeat, I get the 1password password authentication popup directly, which works as expected. This happens consistently in other places where I would expect fingerprint to work, too.

\n\n

My 1password is set to ask for the master password every 2 weeks. So far, I've tried toggling the TouchId integration on and off and restarting my Mac. I believe (not 100% sure) that this issue started after enrolling a new fingerprint with TouchID. To be clear, TouchID works for other tasks, such as logging in to my laptop.

\n\n

I'm on a M2 Macbook Pro, Sonoma 14.5, 1password 8.10.36.

\n\n

1Password Version: 8.10.36
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Hello,

\n\n

I'm on a M2 Macbook Pro, Sonoma 14.5, 1password 8.10.36.

\n\n

1Password Version: 8.10.36
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

"},"Conversation:conversation:72058":{"__typename":"Conversation","id":"conversation:72058","solved":false,"topic":{"__ref":"ForumTopicMessage:message:72058"},"lastPostingActivityTime":"2024-07-29T06:46:12.000-07:00","lastPostTime":"2024-07-29T06:46:12.000-07:00","unreadReplyCount":2,"isSubscribed":false},"ModerationData:moderation_data:72058":{"__typename":"ModerationData","id":"moderation_data:72058","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:72058_1":{"__typename":"Revision","id":"revision:72058_1","lastEditTime":"2024-07-28T23:43:13.000-07:00"},"ForumReplyMessage:message:72059":{"__typename":"ForumReplyMessage","id":"message:72059","conversation":{"__ref":"Conversation:conversation:72058"},"author":{"__ref":"User:user:8160"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:72058/message:72059","revisionNum":1,"uid":72059,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: TouchID on Mac doesn't work","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:72059"},"parent":{"__ref":"ForumTopicMessage:message:72058"},"body":"

I also sent a diagnostics report to support, ticket no: LGN-67824-935

","body@stringLength":"76","rawBody":"

I also sent a diagnostics report to support, ticket no: LGN-67824-935

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